Birmingham City Hall numbers: operator 205-254-2000, 311 at 205-254-2489, police non-emergency 205-328-9311, City Council 205-254-2294, every council member.
Last checked Oct. 17, 2026. Names and numbers come from the City of Birmingham’s contact page, council district pages and department pages linked below. Numbers change; tell us if one is wrong.
Birmingham has a mayor-council government. The mayor runs city departments, and the nine-member City Council is the legislative branch, under the state’s Mayor-Council Act. For almost any street, trash or neighborhood problem, start with 311.
The numbers most people need
- City Hall operator: 205-254-2000, 710 20th St. N., Birmingham, AL 35203
- 311 service requests: 311, or 205-254-2489, weekdays 8 a.m. to 5 p.m.; the MyBHAM311 app or the online portal any time
- Police non-emergency: 205-328-9311
- Emergencies: 911
The mayor
Mayor Randall L. Woodfin is serving a third term, according to the city’s November 2025 announcement of his leadership team. Reach the Mayor’s Office through the City Hall operator, 205-254-2000, or the Mayor’s Office page. His executive team includes Chief of Staff Cedric D. Sparks Sr., Chief Financial Officer Chaz Mitchell, Chief of Public Infrastructure James Fowler and Deputy Chief of Public Safety Carlton Peeples.
The City Council
The council office is on the third floor of City Hall, open weekdays 8 a.m. to 5 p.m.; main switchboard 205-254-2294 (contact page). Each member is elected from a district to a four-year term. Not sure of your district? Use Find Your District.
| District | Council member | Phone | |
|---|---|---|---|
| 1 | Clinton P. Woods | 205-254-2349 | clinton.woods@birminghamal.gov |
| 2 | Hunter Williams | 205-254-2348 | hunter.williams@birminghamal.gov |
| 3 | Josh Vasa | 205-254-2355 | joshua.vasa@birminghamal.gov |
| 4 | Brian Gunn | 205-254-2464 | brian.gunn@birminghamal.gov |
| 5 | Darrell O’Quinn | 205-254-2679 | darrell.oquinn@birminghamal.gov |
| 6 | Crystal N. Smitherman | 205-254-2358 | crystal.smitherman@birminghamal.gov |
| 7 | Wardine Towers Alexander | 205-254-2498 | wardine.alexander@birminghamal.gov |
| 8 | Sonja Q. Smith | 205-254-2304 | sonja.smith@birminghamal.gov |
| 9 | LaTonya A. Tate | 205-254-2302 | latonya.tate@birminghamal.gov |
LaTonya Tate is council president pro tem, according to the city’s events listings. The council’s next regular meetings are Tuesday, Oct. 20, and Tuesday, Oct. 27, at 9:30 a.m. in the Council Chambers.
City offices and services
| Need | Who | Contact |
|---|---|---|
| Records, council agendas, public records requests | City Clerk’s Office | City Hall, 205-254-2000 (page) |
| Building permits and inspections | Planning, Engineering and Permits | 205-254-2211, Room 210 |
| Zoning questions | Zoning Division | 205-254-2478 |
| Code enforcement (overgrown lots, run-down houses, junk cars) | Code Enforcement Division | 311, or 205-254-2470 |
| Business licenses and city taxes | Tax and License Division | City Hall, Room TL100, BhamTLSupport@birminghamal.gov |
| Park and center reservations | Parks and Recreation | 205-254-2556 |
| City bids | Purchasing Division | 205-254-2265 |
| Trash, recycling, bulk pickup | Department of Public Works | 311, or 205-254-6314 |
Police, fire and animals
- Birmingham Police Department: non-emergency 205-328-9311; headquarters, 1710 1st Ave. N., 205-254-1700; Crime Stoppers, 205-254-7777 (contact page).
- Precincts: North, 205-254-2860; South, 205-254-2793; East, 205-254-2685; West, 205-254-2683.
- Birmingham Fire and Rescue Service: 911 for emergencies; administrative offices, 1808 7th Ave. N. (contact page).
- Animal control: GBHS Animal Care and Control, 205-591-6522, a division of the Greater Birmingham Humane Society (animal control page). It says some jurisdictions in the county have their own officers, and calls are routed to them.
Utilities
The city does not run the power, water or gas systems. See our power outages guide for more.
- Electricity: Alabama Power; report an outage at 1-800-888-2726 or on its outage map.
- Water: Central Alabama Water, the successor to the Birmingham Water Works Board, (205) 244-4000 (caw-al.gov).
- Sewer: Jefferson County Environmental Services; sewer billing 205-325-5390, 24-hour sewer emergency line 205-942-0681 (county directory).
- Natural gas: Spire, 800-292-4008 for emergencies and customer service in central and northern Alabama (spireenergy.com).
What this means for you
- Use 311 first for street, trash and neighborhood problems, and keep the request number.
- Call your council member’s district office for issues 311 has not fixed.
- Save 205-328-9311 for police matters that are not emergencies.
Related: trash and recycling, voting and moving to Birmingham.
Frequently asked questions
What is the phone number for Birmingham City Hall?
The City Hall operator is 205-254-2000. City Hall is at 710 20th St. N., Birmingham, AL 35203.
How do I report a problem to the City of Birmingham?
Call 311, or 205-254-2489 from any phone, weekdays 8 a.m. to 5 p.m., or use the MyBHAM311 app or the city’s online request portal. Potholes, missed trash, illegal dumping and broken signals all go to 311.
What is the Birmingham police non-emergency number?
205-328-9311. Police headquarters is at 1710 1st Ave. N., 205-254-1700. In an emergency, call 911.
Who is my Birmingham City Council member?
The council has nine members elected by district. Use the city’s Find Your District page, then call the district office; the numbers are listed on this page.
Who handles animal control in Birmingham?
GBHS Animal Care and Control, a division of the Greater Birmingham Humane Society, at 205-591-6522.
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